Image of Perlindungan Konsumen atas pengiriman Barang pada Angkutan Travel Berdasarkan UUD Nomor 8 Tahun 1999 tentang Perlindungan Konsumen (Studi pada PT. Aurel Mandiri Sentosa)
Bookmark Share

Text

Perlindungan Konsumen atas pengiriman Barang pada Angkutan Travel Berdasarkan UUD Nomor 8 Tahun 1999 tentang Perlindungan Konsumen (Studi pada PT. Aurel Mandiri Sentosa)

The number of human needs has increased, both basic and additional needs, as a result of modern economic development. The need for goods delivery services is another addition. Expeditions are very important because many people transport goods. Seeing this public behavior, it is necessary to protect consumers who use transportation services, so that consumers also feel calm and confident that the goods entrusted to them will be delivered to their destination and will not be damaged. ?The main research problem is how to protect consumers regarding the delivery of goods in travel transportation based on Law Number 8 of 1999 concerning Consumer Protection (Study at: PT. Aurel Mandiri Sentosa) and what is the responsibility for sending goods in PT. Aurel Mandiri Sentosa Travel Transportation. ?The method used in this research is empirical or sociological legal research, with observational research, namely by survey or direct inspection of the research location using data collection tools. ?The results of this research show that this form of consumer protection problem is ineffective, because these consumers do not know about their own rights as consumers. Based on research results, consumers do not get the comfort of protection because they do not know about the protection they should get. PT. Aurel Mandiri Sentosa's responsibility in shipping goods has not been maximally implemented, but the travel transportation company admits that it is responsible for the safety of goods and the security of goods if the goods experience delays in delivery. delivery, the transport company will discuss with the consumer the reasons for the delay.

Availability
#
Ilmu Hukum (Fakultas Hukum) Hukum 381.3 Raz p
242318
Available but not for loan - ETD
Detail Information
Call Number
Hukum 381.3 Raz p
Language
Indonesia
NPM
201010385
Publisher
Pekanbaru : Universitas Islam Riau.,
Keyword(s)
konsumen
Responsibility
Consumer Protection
Delivery of goods
Other Information
Petugas
Uthi Kurnia
Other version/related

No other version available

File Attachment
Comments
You must be logged in to post a comment