During the Covid-19 pandemic, many field employees of PT Intek Electrical Indonesia carried out work with negligence in checking Consumer electrical installations in a hurry which resulted in losses to victims, they filled in data that did not match the original form installed so that it was quickly completed and certificates Operational worthiness can be issued When a certificate for operation…
Go-Jek drivers, in carrying out Go-Food services to consumers, often get order cancellations by consumers even though drivers have paid sdirectly for the food costs to restaurants that have been chosen by previous consumers, this of course makes Go-Jek drivers suffer losses due to cancellations. food by consumers. Based on the background above, the problems to be answered in this thesis researc…