This study aims to analyze the effect of product quality on consumer satisfaction at Nirwana Coffee Shop, Indragiri Hulu District, Pasir Turtle District, Airmolek. This research is a qualitative descriptive and quantitative research with a sample size of 100 people. The analytical method used in this research is simple linear regression analysis. The results of this study indicate that consumer…
This study aims to analyze the effect of product quality on consumer satisfaction at Nirwana Coffee Shop, Indragiri Hulu District, Pasir Turtle District, Airmolek. This research is a qualitative descriptive and quantitative research with a sample size of 100 people. The analytical method used in this research is simple linear regression analysis. The results of this study indicate that consumer…
Tujuan penelitian ini ialah untuk mengetahui dan menganalisis bagaimana kepuasan konsumen terhadap kualitas pelayanan pada Café Waroeng Fake. Populasi dalam penelitian ini ialah seluruh konsumen yang pernah menggunakan jasa lebih dari satu kali pada Café Waroeng Fake. Teknik pengambilan sampel dalam penelitian ini menggunakan Teknik yaitu purposive sampling pertimbangan khusus dan tertentu. T…
Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh product quality dan product packaging terhadap customer satisfaction melalui purchase decision pada Rumah Kue Viera di Kota Pekanbaru. Penelitian ini terdiri dari dua variabel independen yaitu product quality dan product packaging dan satu variabel dependen yaitu customer satisfaction serta purchase decision sebagai variabel inte…
The purpose of this research is to evaluate the impact of interpersonal communication and organizational commitment on employee performance, with job satisfaction as a mediating variable, at PT. Anugrah Tanjung Medan. This research adopts a quantitative approach with a descriptive point of view. Sampling is usually done randomly. Structural Equation Modeling software based on Partial Least Squa…
This research aims to determine the effect of work stress and workload on employee performance with job satisfaction as an intervening variable for employees of PT Sharp Electronic Pekanbaru branch. The population in this study were employees of PT Sharp Electronic, Pekanbaru branch. The sampling technique in this study used a purposive sampling technique, that is, not all of the population was…
This research aims to find out how much influence perceived ease of use and perceived value have on customer satisfaction through online shopping habits on cinema tickets for TIX-ID application users. This research consists of two independent variables, namely perceived ease of use and perceived value and one dependent variable, namely customer satisfaction and online shopping habit as interven…
This research aims to find out how much influence brand equity and brand trust have on purchase decisions through customer satisfaction with branded clothes in Pekanbaru City. This research consists of two independent variables, namely brand equity and brand trust and one dependent variable, namely purchase decision and customer satisfaction as an intervening variable. The analysis method used …
The aim of this research is to understand how financial compensation and labor conditions influence turnover intentions communicated by PT Pupuk Indonesia employees. The methodology used in this research is quantitative-descriptive. This research uses data collected through questionnaires from 100 PT Pupuk Indonesia employees. The data analysis used in this paper uses a recursive line up techni…
This research aims to explore and analyze the role of soft skills in the context of motivation, competence, and communication, as well as how the interaction between these elements affects the performance of employees at PT. RAPP. In this research, quantitative methods are used with a descriptive approach, with random sampling techniques. SmartPLS (Partial Least Square) software version 3.0 is …