This research aims to determine the effect of work stress and workload on employee performance with job satisfaction as an intervening variable for employees of PT Sharp Electronic Pekanbaru branch. The population in this study were employees of PT Sharp Electronic, Pekanbaru branch. The sampling technique in this study used a purposive sampling technique, that is, not all of the population was…
This research aims to find out how much influence perceived ease of use and perceived value have on customer satisfaction through online shopping habits on cinema tickets for TIX-ID application users. This research consists of two independent variables, namely perceived ease of use and perceived value and one dependent variable, namely customer satisfaction and online shopping habit as interven…
This research aims to find out how much influence brand equity and brand trust have on purchase decisions through customer satisfaction with branded clothes in Pekanbaru City. This research consists of two independent variables, namely brand equity and brand trust and one dependent variable, namely purchase decision and customer satisfaction as an intervening variable. The analysis method used …
The aim of this research is to understand how financial compensation and labor conditions influence turnover intentions communicated by PT Pupuk Indonesia employees. The methodology used in this research is quantitative-descriptive. This research uses data collected through questionnaires from 100 PT Pupuk Indonesia employees. The data analysis used in this paper uses a recursive line up techni…
This research aims to explore and analyze the role of soft skills in the context of motivation, competence, and communication, as well as how the interaction between these elements affects the performance of employees at PT. RAPP. In this research, quantitative methods are used with a descriptive approach, with random sampling techniques. SmartPLS (Partial Least Square) software version 3.0 is …
This research aims to determine the extent of the influence of service quality and discount price on purchase decisions through customer satisfaction in minimarkets in the city of Pekanbaru. This study consists of two independent variables, namely service quality and discount price, and one dependent variable, which is purchase decision, with customer satisfaction as an intervening variable. Th…
The purpose of this research is to understand the extent of the effect of word of mouth and brand image on purchase intention through Food and Beverage (FNB) customer satisfaction in Pekanbaru City. In the research conducted there were 2 independent variables including word of mouth and brand image as well as one dependent variable which is purchase intention and customer satisfaction as int…
This study aims to determine how much influence green marketing and brand image have on customer purchasing decisions through customer satisfaction as an intervening variable at KFC Ahmad Yani Padang. This study consists of two independent variables, namely green marketing and brand image as well as one variable of customer purchasing decisions and the intervening variable of customer satisfact…
This research aims to determine and analyze the influence of emotional intelligence and organizational commitment on job satisfaction of Riau Province labor service employees. The population in this study was 105 with sampling using the Census method, so the sample in this study was 105 respondents. The types and sources of data are primary and secondary data, while data collection techniques u…
This study aims to obtain an empirical study of the factors that influence the financial satisfaction of fintech shopeepay users. Namely factors of financial behaviour, financial knowledge, financial attitudes and financial behaviour. This research is a survey study. Data collection was carried out through a questionnaire. The population in this study were all students of the Faculty of Economi…