The purpose of this research is to evaluate the impact of interpersonal communication and organizational commitment on employee performance, with job satisfaction as a mediating variable, at PT. Anugrah Tanjung Medan. This research adopts a quantitative approach with a descriptive point of view. Sampling is usually done randomly. Structural Equation Modeling software based on Partial Least Squa…
nterpersonal Communication of PT. Agung Toyota’s Customer Service SM Amin In Creating Customer Satisfaction Ikhlas Adi Adrian 189110236 The purpose of this discussion of this study is how the process and concept of interpersonal communication between customer service with customers, as well as what are the inhibiting factors in the communication process between customer service with customers…
This study aims to determine how the interpersonal communication of the patient's family and what conflicts often occur when caring for a sick family at Puri Husada Hospital Tembilahan. Lack of interpersonal communication within the family while caring for a sick family can create conflict. This is due to fatigue, pressure and anxiety. The method used in this study is a qualitative method using…