Consumers are the party most at risk of experiencing loss, so their rights must be protected, which is a guarantee of legal certainty and Human Rights (HAM) which have been strictly regulated based on the provisions of Article 28 D paragraph (1) of the 1945 Republic of Indonesia Constitution. Parking management is obliged to ensure that vehicles and/or consumer goods entrusted to them are safe.…
The problems discussed in this study are service users at online transportation companies, namely Go-Jek on the Gosend feature which has legal consequences including that who will be responsible for the losses suffered by consumers and those owned by drivers, including what corporate responsibility is consumers will get when they get a loss for lost goods that will be sent on this Gosend applic…