This study aims to analyze the effect of product quality on consumer satisfaction at Nirwana Coffee Shop, Indragiri Hulu District, Pasir Turtle District, Airmolek. This research is a qualitative descriptive and quantitative research with a sample size of 100 people. The analytical method used in this research is simple linear regression analysis. The results of this study indicate that consumer…
This study aims to analyze the effect of product quality on consumer satisfaction at Nirwana Coffee Shop, Indragiri Hulu District, Pasir Turtle District, Airmolek. This research is a qualitative descriptive and quantitative research with a sample size of 100 people. The analytical method used in this research is simple linear regression analysis. The results of this study indicate that consumer…
Implementasi Undang-undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen memiliki arti penting bagi Negara Kesatuan Republik Indonesia, terutama dalam kaitannya dengan kepentingan konsumen yang seringkali berada dalam posisi rentan dalam penyediaan barang dan jasa. Kebutuhan akan perlindungan hukum ini ditegaskan dalam penelitian penulis yang secara khusus mengkaji perlindungan konsumen dala…
The internet is an access that is in great demand by humans and is used by humans, one of which is buying and selling through the media Facebook. Nevertheless, the problems that arise from online buying and selling are very diverse, ranging from order discrepancies to sellers who are not responsible for complaints submitted by buyers. And of course the seller must be responsive, because the sel…
Consumer protection for beef that is traded in the market is the duty of the government and the public to avoid consuming non-halal beef. Therefore, regulations that regulate such as Law Number 33 of 2014 concerning Guarantees for Halal Products must be properly implemented so that no more consumers feel disadvantaged. The problems in this study are first, how is the legal protection for the co…
Penelitian ini bertujuan untuk mengetahui pengaruh literasi keuangan, gaya hidup, pendapatan, dan locus of control terhadap perilaku konsumen pengguna Shopee Paylater, khususnya pada kalangan mahasiswa di Pekanbaru. Metode yang digunakan dalam penelitian ini adalah kuantitatif, sedangkan teknik analisis data yang digunakan adalah. Sampel penelitian ini berjumlah 136 responden mahasiswa yang mer…
This research aims to analyze the influence of store atmosphere on consumer satisfaction at Sedulur Café in Duri City. This research uses descriptive and quantitative research methods. The analysis model used in this research is a simple linear regression test, and hypothesis testing using SPSS 21. The data source for this research uses a questionnaire in the form of respondents' responses reg…
The purpose of this study was to determine and analyze the effect of product quality and service quality on consumer satisfaction at Pangeran Fried Chicken Pekanbaru. The population in this study were all consumers who had bought Prince Fried Chicken in 2021. The sampling technique in this study used Accidental Sampling in which the sampling accidentally met directly with the researcher in the …
Consumer satisfaction is the level of consumer feelings either happy or sadness that arises after consumers compare the quality of a product or service which he uses with what he expects. The purpose of this research to analyze: (1) consumer characteristics, product characteristics, and profile effort; (2) the level of consumer satisfaction with the fried chicken product; and (3) Marketing stra…
With this research, the author examines "Legal Protection for Consumers in the Use of Skincare Containing Hazardous Materials That Are Freely Traded in Law No. 8 of 1999 Concerning Consumer Protection in Pekanbaru City" the author's reason for researching and raising this research title is because the development of the era has shown changes in beauty standards, skincare and cosmetics are very …