The purpose of this study was to determine and analyze the effect of product quality and service quality on consumer satisfaction at Pangeran Fried Chicken Pekanbaru. The population in this study were all consumers who had bought Prince Fried Chicken in 2021. The sampling technique in this study used Accidental Sampling in which the sampling accidentally met directly with the researcher in the …
Consumer satisfaction is the level of consumer feelings either happy or sadness that arises after consumers compare the quality of a product or service which he uses with what he expects. The purpose of this research to analyze: (1) consumer characteristics, product characteristics, and profile effort; (2) the level of consumer satisfaction with the fried chicken product; and (3) Marketing stra…
With this research, the author examines "Legal Protection for Consumers in the Use of Skincare Containing Hazardous Materials That Are Freely Traded in Law No. 8 of 1999 Concerning Consumer Protection in Pekanbaru City" the author's reason for researching and raising this research title is because the development of the era has shown changes in beauty standards, skincare and cosmetics are very …
Highest Retail Price or what is commonly known as HET is the upper limit of prices permitted for goods sold at retail to customers. When the government has set the highest retail price, this means that no seller is allowed to offer their products above the HET. In buying and selling medicines, there is also a Highest Retail Price on each medicine packaging, pharmacies are not allowed to sell me…
As time goes by, more and more processed food products are appearing in Indonesia, especially Frozenfood processed food products. In this case, the government must be more careful in the process of monitoring food products and ensure that processed food products must comply with the provisions in Article 8 letter (i) Law Number 8 of 1999 concerning Consumer Protection. However, it is still comm…
This Go-Food service has problems that are often experienced by online driver partners, namely consumers who have ordered the food using the on-site payment (COD) system and will deliver the food to the consumer, at that time the consumer cancels the order that the consumer ordered previously, however The online driver has prioritized/paid the food bill directly to the restaurant chosen by the …
E-Commerce is an electronic buying and selling transaction via the internet. E-Commerce is a form of trade that has its own characteristics, namely that consumers and business actors do not meet, but rather through the internet. By not meeting the two parties in the transaction, disputes often occur which are detrimental to consumers. The aim of this research is to find out the mechanisms and l…
Parking services are one type of business that is often profitable and needed by many people. This has become commonplace for the community because seen from transportation which is increasingly developing to encourage a company or institution to make a parking lot business. With the existence of parking service facilities, people often entrust the security of their private vehicles to the park…
Consumer protection is part of the law that contains principles or rules that are regulating and also contains properties that protect the interests of consumers. Talking about consumer protection means questioning about guarantees or certainty regarding the fulfillment of consumer rights. The problems in this thesis: (1) How is the Legal Protection Against Sukaramai Trade Center (STC) Traders …
Today's society is very dependent on sugar, sugar is a very important product. Many people today consume sugar as an ingredient to make a food or beverage product. In the era of globalization as it is today, food and beverages sold to the public cannot be separated from sugar as an ingredient to make a food and beverage product, many people depend on sugar at this time. Therefore, many business…