Wi-Fi (Wireless Fidelity) is a communication and information technology that operates on Wireless Local Area Network (WLAN) networks and devices. In this service, devices used to access the internet work wirelessly. To evaluate the quality of telecommunications services, there are two measures used, namely Quality of Service (QoS) and Quality of Experience (QoE). This study aims to determine th…
One area of activity that is directly related to the risk of realizing a good and healthy environment is a business entity that runs health services. The formulation of the problem in this research is how is the form of a health service business entity in Indonesia? and what about the civil liability of health service business entities in efforts to protect and manage the environment based on t…
Parking services are one type of business that is often profitable and needed by many people. This has become commonplace for the community because seen from transportation which is increasingly developing to encourage a company or institution to make a parking lot business. With the existence of parking service facilities, people often entrust the security of their private vehicles to the park…
Consumer protection is very important, considering that the position of consumers is weaker than that of producers, then the state has an obligation to provide protection to every member of society. Therefore Law Number 8 of 1999 Concerning Consumer Protection has provisions that must be understood by consumers so that when unwanted things happen they understand what efforts must be made. The C…
Consumer protection is part of the law that contains principles or rules that are regulating and also contains properties that protect the interests of consumers. Talking about consumer protection means questioning about guarantees or certainty regarding the fulfillment of consumer rights. The problems in this thesis: (1) How is the Legal Protection Against Sukaramai Trade Center (STC) Traders …
Purchase services are one of the businesses that many people are involved in. One form of purchase service business today is K-POP merchandise purchase services. In this purchase service business activity, it does not always go well. Sometimes there are things that are not expected by either the entrustment service provider or the entrustment service user, such as breach of contract. The occurr…
Public Service is an activity or series of activities in the context of fulfilling service needs in accordance with laws and regulations for every citizen or resident of goods, services and/or administrative services provided by public service providers. The 1945 Constitution article 28H paragraph (1) "everyone has the right to live in physical and spiritual prosperity, to live, and to have a g…
Penelitian ini bertujuan untuk mengetahui pengaruh e-service quality dan customer relationship management terhadap loyalitas pelanggan aplikasi dana pada mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Islam Riau. Adapun pengambilan sampel menggunakan metode Purposive Sampling maka sampel pada penelitian ini yaitu 100 responden mahasiswa. Jenis dan sumber data adalah data primer mahasiswa…
In the current era full of digitalization, all needs can be met with information technology. In addition, the financial sector has experienced a significant shift from conventional to digitalization. This is done to improve performance, reduce calculation or audit errors, and optimize transaction processes. In online loan applications in recent years, creditors have required debtors to include …
This study aims to determine the effectiveness of the Ombudsman's performance in handling complaints about the administration of public services in cases of e-KTP services. Considering the general condition of public services at that time was still of low quality, there were still many problems that resulted in dissatisfaction with public services in the wider community. It is understandable fo…