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Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan di Rumah Makan Pondok…
This study aims to analyze the effect of service quality on customer satisfaction at Pondok Patin Restaurant HM Yunus Pekanbaru. This research is a qualitative descriptive and quantitative research. The sampling technique in this study used purposive sampling using the slovin formula, totaling 98 people. The analytical method used in this study is multiple linear regression analysis. Data analy…
- Edition
- -
- ISBN/ISSN
- 165210820
- Collation
- xiii, 119 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Manajemen 642.6 Muh p
Pengaruh Kualitas Pelayanan Publik terhadap Tingkat Kepuasan Masyarakat pada …
This study aims to determine the effect of the quality of health services on the level of patient satisfaction at Payung Sekaki Health Center Pekanbaru City. The assessment indicators used include physical/tangible evidence, reliability/responsiveness, assurance/assurance and attention/empathy. This type of research which is allocated at Pyung Sekaki Health Center Pekanbaru City is an Associati…
- Edition
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- ISBN/ISSN
- 197122119
- Collation
- i, 181 Hlm.; 30x21 cm.
- Series Title
- -
- Call Number
- Publik 361.772 Teg p
Kualitas Pelayanan Kartu Tanda Penduduk Elektronik di Dinas Kependudukan dan …
This study aims to determine the service quality of Electronic Identity Cards at the Population and Civil Registry Office of the Rokan Hilir Regency Government. where the phenomenon that researchers found was that the service time was sometimes not in accordance with the service schedule as it should be, this caused public dissatisfaction with the services provided by the Population and Civil R…
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- ISBN/ISSN
- 207321037
- Collation
- i, 103 Hlm.;30x21 cm.
- Series Title
- -
- Call Number
- Pemerintahan 929.9 Fer k
Analisa Qos (quality Of Service) Jaringan Internet Berbasis Wireless Lan Di…
PT Citra Karimun Mandiri menggunakan jaringan wireless LAN sebagai akses internet di perusahaan, belum dilakukan penelitian terhadap kualitas jaringan wireless LAN di perusahaan menyebabkan timbulnya masalah jaringan seperti lambatnya wifi dan terputusnya koneksi pada saat mengakses wifi di PT Citra Karimun Mandiri. Tujuan dari penelitian ini adalah untuk mendapatkan nilai parameter QoS yaitu…
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- ISBN/ISSN
- 173510664
- Collation
- i, 57 Hlm.; 30x21 cm.
- Series Title
- -
- Call Number
- Informasi 621.319 Pan a
Pengaruh Kualitas Pelayanan terhadap Kepuasan Mahasiswa Asrama Al-munawwarah …
This study aims to determine the Effect of Service Quality on Student Satisfaction of Al-Munawwarah Dormitory, Riau Islamic University. The problem in this study is how to describe the quality of services provided by the almunawwarah dormitory of Riau Islamic University and how the satisfaction of almunawwarah dormitory students of Riau Islamic University. This type of research is quantitativ…
- Edition
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- ISBN/ISSN
- 175210613
- Collation
- xii, 108 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Manajemen 651.9 Sof p
Tinjauan Hukum Tentang Pelayanan Publik Dibidang Pertanahan (Studi Kasus pada…
The National Land Agency (BPN) is a government agency that owns the task of managing the administration of national land affairs, with increasing the processing of land certificates at the office of the National Land Agency in particular in the Public Service Mall this raises various complaints in the community, such as less than optimal service, long and few management processes buying and sel…
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- ISBN/ISSN
- 161010188
- Collation
- viii, 88 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Hukum 651 Muh t
Pengawasan Kendaraan Kedinasan Operasional Oleh Badan Pengelolaan Keuangan da…
Control of the use of official vehicles in the Pekanbaru City environment is the responsibility of the Pekanbaru City Financial and Property Administration Agency (BPKAD), there are problems related to the implementation of the supervisory function of official vehicles in Pekanbaru City, there are problems, among others, the use of operational Service Vehicles is not in accordance with its func…
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- ISBN/ISSN
- 187310569
- Collation
- xi, 88 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Pemerintahan 352.3 Nur p
Pelayanan Publik pada Kantor Dinas Kependudukan dan Pencatatan Sipil Kabupate…
The services provided in making the Family Card have not been satisfactory to the community. The services provided are too convoluted with various reasons that are not acceptable to the community, so that the services provided tend to be ineffective and inefficient. This situation makes the community as users of public services dissatisfied. All of this resulted in people being reluctant to tak…
- Edition
- -
- ISBN/ISSN
- 177310779
- Collation
- xv, 95 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Pemerinthan 651 Moh p
Strategi Dinas Lingkungan Hidup dan Kebersihan Kabupaten Indragiri Hilir dala…
The problem of waste has become one of the problems that often occurs in various regions in Indonesia, including Tembilahan, Indragiri Hilir. Garbage that accumulates without proper management can cause various kinds of environmental problems, such as floods, the emergence of various diseases and can damage the beauty of the environment. This study aims to identify and describe the strategy of …
- Edition
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- ISBN/ISSN
- 187310729
- Collation
- xv, 90 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Pemerintahan 577 Sya s
Analisis Kualitas Pelayanan Tata Usaha Fakultas Keguruan dan Ilmu Pendidikan …
Service quality is the quality of service provided to customers, both internal customers and external customers based on standard service procedures. The quality of academic services refers to the academic services provided by educational institutions to students, in this case the Islamic University of Riau. The focus of research at the Islamic University of Riau focuses on knowing the qual…
- Edition
- -
- ISBN/ISSN
- 177210076
- Collation
- ix, 95 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Bisnis 651.3 Irs a
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