The purpose of this study is to improve service quality based on the community satisfaction index measurement at the Personnel and Human Resource Development Agency (BKPSDM) of the Anambas Islands Regency. The services provided have not been able to prioritize quality and community satisfaction. To address this, an evaluation is conducted through the measurement of the community satisfaction in…
This study aims to determine the effect of the quality of health services on the level of patient satisfaction at Payung Sekaki Health Center Pekanbaru City. The assessment indicators used include physical/tangible evidence, reliability/responsiveness, assurance/assurance and attention/empathy. This type of research which is allocated at Pyung Sekaki Health Center Pekanbaru City is an Associati…