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Found 1 from your keywords: author=Muhammad Tri Hadi Mulya...
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Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan di Rumah Makan Pondok…
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Eva SundariMuhammad Tri Hadi Mulyana

This study aims to analyze the effect of service quality on customer satisfaction at Pondok Patin Restaurant HM Yunus Pekanbaru. This research is a qualitative descriptive and quantitative research. The sampling technique in this study used purposive sampling using the slovin formula, totaling 98 people. The analytical method used in this study is multiple linear regression analysis. Data analy…

Edition
-
ISBN/ISSN
165210820
Collation
xiii, 119 hlm.; 30 x 21 cm
Series Title
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Call Number
Manajemen 642.6 Muh p