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Found 1 from your keywords: author=Sartika Dewi Nasution
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Kualitas Pelayanan Dinas Kependudukan dan Pencatatan Sipil dalam Penerbitan K…
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Sri MaulidiahSartika Dewi Nasution

This research was conducted with the aim of knowing and explaining the Quality of Service in the Issuance of Child Identification Cards (KIA) in Rokan Hilir Regency. This research uses the theory of Service Quality by Zeithhaml, Parasuraman & Berry (in Hardiyansyah 2011: 46). With indicators of physical evidence (tangibles), reliability (reliability), responsiveness (responsiveness), guarantee …

Edition
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ISBN/ISSN
197310445
Collation
xiii, 110 hlm.; 30 x 21 cm
Series Title
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Call Number
Pemerintahan 362 Sar k