This research aims to determine the extent of the influence of service quality and discount price on purchase decisions through customer satisfaction in minimarkets in the city of Pekanbaru. This study consists of two independent variables, namely service quality and discount price, and one dependent variable, which is purchase decision, with customer satisfaction as an intervening variable. Th…
The purpose of this research is to understand the extent of the effect of word of mouth and brand image on purchase intention through Food and Beverage (FNB) customer satisfaction in Pekanbaru City. In the research conducted there were 2 independent variables including word of mouth and brand image as well as one dependent variable which is purchase intention and customer satisfaction as int…
This study aims to determine how much influence green marketing and brand image have on customer purchasing decisions through customer satisfaction as an intervening variable at KFC Ahmad Yani Padang. This study consists of two independent variables, namely green marketing and brand image as well as one variable of customer purchasing decisions and the intervening variable of customer satisfact…
This research aims to determine and analyze the influence of emotional intelligence and organizational commitment on job satisfaction of Riau Province labor service employees. The population in this study was 105 with sampling using the Census method, so the sample in this study was 105 respondents. The types and sources of data are primary and secondary data, while data collection techniques u…
This study aims to obtain an empirical study of the factors that influence the financial satisfaction of fintech shopeepay users. Namely factors of financial behaviour, financial knowledge, financial attitudes and financial behaviour. This research is a survey study. Data collection was carried out through a questionnaire. The population in this study were all students of the Faculty of Economi…
This research is to determine the level of customer satisfaction and customer dissatisfaction in the Maxim application, in this case students at the Faculty of Economics and Business, Riau Islamic University. The population in this research is the entire quality of Maxim Transportation services and customer satisfaction at the Faculty of Economics and Business. The sampling technique in this re…
The aim of this research is to determine the influence of service quality and price on customer satisfaction at electronics stores in Perawang partially and simultaneously. The variables in this research are service quality (X1), price (X2), and customer satisfaction (Y). The data collection method used was a questionnaire. The data analysis method used was descriptive analysis and multiple lin…
The purpose of this study was to determine the effect of knowing and analyze non-physical work environment and job satisfaction simultaneously and partially on the performance of employees of PT. Megatama Mestika Jaya Kota Dumai. The population in this study were employees of PT. Megatama Mestika Jaya Kota Dumai totaling 216 people. The samples used were as many as 68 respondents. The sampling …
This research aims to analyze the influence of store atmosphere on consumer satisfaction at Sedulur Café in Duri City. This research uses descriptive and quantitative research methods. The analysis model used in this research is a simple linear regression test, and hypothesis testing using SPSS 21. The data source for this research uses a questionnaire in the form of respondents' responses reg…
The role of agricultural extension workers is very important to help and guide Liberica coffee farmers optimally. This research aims to analyze: 1) Characteristics of farmers, agricultural instructors, farming profiles, institutional profiles of farmers and extension institutions 2) Level of farmer satisfaction with the performance of agricultural instructors 3) Strategies for improving the per…