This research is to determine the level of customer satisfaction and customer dissatisfaction in the Maxim application, in this case students at the Faculty of Economics and Business, Riau Islamic University. The population in this research is the entire quality of Maxim Transportation services and customer satisfaction at the Faculty of Economics and Business. The sampling technique in this re…
The aim of this research is to determine the influence of service quality and price on customer satisfaction at electronics stores in Perawang partially and simultaneously. The variables in this research are service quality (X1), price (X2), and customer satisfaction (Y). The data collection method used was a questionnaire. The data analysis method used was descriptive analysis and multiple lin…
The purpose of this study was to determine the effect of knowing and analyze non-physical work environment and job satisfaction simultaneously and partially on the performance of employees of PT. Megatama Mestika Jaya Kota Dumai. The population in this study were employees of PT. Megatama Mestika Jaya Kota Dumai totaling 216 people. The samples used were as many as 68 respondents. The sampling …
This research aims to analyze the influence of store atmosphere on consumer satisfaction at Sedulur Café in Duri City. This research uses descriptive and quantitative research methods. The analysis model used in this research is a simple linear regression test, and hypothesis testing using SPSS 21. The data source for this research uses a questionnaire in the form of respondents' responses reg…
The role of agricultural extension workers is very important to help and guide Liberica coffee farmers optimally. This research aims to analyze: 1) Characteristics of farmers, agricultural instructors, farming profiles, institutional profiles of farmers and extension institutions 2) Level of farmer satisfaction with the performance of agricultural instructors 3) Strategies for improving the per…
The purpose of this study was to determine and analyze the effect of product quality and service quality on consumer satisfaction at Pangeran Fried Chicken Pekanbaru. The population in this study were all consumers who had bought Prince Fried Chicken in 2021. The sampling technique in this study used Accidental Sampling in which the sampling accidentally met directly with the researcher in the …
This study aims to determine the effect of leadership style and work environment on employee job satisfaction at PT. Plantation Nusantara V Sei Lindai Kampar regency. The population in this study was taken from the total number of employees in the factory in 2022 totaling 53 employees, and the sampling used the census technique amounting to 53 people. Data collction techniques in this study use…
The purpose of this study was to determine and analyze the effect of product quality, service quality and price on consumer satisfaction at Café Sekarsa Coffee & Space in Pekanbaru. The population in this study are consumers at Café Sekarsa Coffee & Space in Pekanbaru. The sampling technique in this study used incidental sampling with a sample of 100 respondents. Data collection techniques in…
Faculty of Economics And Business Riau Islamic University Pekanbaru This study aims to determine the effect of product quality and price on customer satisfaction at Kopi Bang Ben during the Covid-19 pandemic. The population in this study were students of the Faculty of Economics and Business, Islamic University of Riau. Sampling used accidental sampling, namely the population that met the rese…
The purpose of this study was to determine and analyze the performance of employees at the minas health center which was influenced by job satisfaction during the covid-19 pandemic. the population in this study were all employees (PNS) who worked at the minas health center. sampling in this study used the slovin formula with a total of 37 employees. data collection techniques in this study used…