This research is to determine the level of customer satisfaction and customer dissatisfaction in the Maxim application, in this case students at the Faculty of Economics and Business, Riau Islamic University. The population in this research is the entire quality of Maxim Transportation services and customer satisfaction at the Faculty of Economics and Business. The sampling technique in this re…
The aim of this research is to determine the influence of service quality and price on customer satisfaction at electronics stores in Perawang partially and simultaneously. The variables in this research are service quality (X1), price (X2), and customer satisfaction (Y). The data collection method used was a questionnaire. The data analysis method used was descriptive analysis and multiple lin…
The increasingly advanced human life in the current era of globalization has made technology progress rapidly, especially in cellular telecommunications technology. One of them that is widely used in everyday life is 4G network technology. However, differences in access speed require research and testing of the network. Quality of Service analysis on the 4G network in the Riau Islamic Universit…
The purpose of this study was to determine the effectiveness of information literacy services on the level of utilization of collections in the Riau Muhamadiyah University library. The population in this study were students from each faculty at the University of Muhammadiyah Riau in 2021 as many as 13,475 people. The sampling technique in this study used the purposive method. So the sample is 9…
The purpose of this study was to determine and analyze the effect of product quality and service quality on consumer satisfaction at Pangeran Fried Chicken Pekanbaru. The population in this study were all consumers who had bought Prince Fried Chicken in 2021. The sampling technique in this study used Accidental Sampling in which the sampling accidentally met directly with the researcher in the …
This study aims identify the influence of product quality, price and service quality on purchasing decisions ( Case Study Of MSME Shop HH Bagansiapiapi ). This type of research is a quantitative research using descriptive method. The sample in this study amounted to 100 people using the non-probability sampling method with the incidental sampling method. The technique used is to use multiple li…
The purpose of this study was to determine and analyze the effect of product quality, service quality and price on consumer satisfaction at Café Sekarsa Coffee & Space in Pekanbaru. The population in this study are consumers at Café Sekarsa Coffee & Space in Pekanbaru. The sampling technique in this study used incidental sampling with a sample of 100 respondents. Data collection techniques in…
The development of technology on the internet network is increasing. This is directly proportional to the number of internet network users which is also increasing. To meet the need for internet for each user, to overcome this problem the IETF has introduced a Multiprotcol Label Switching (MPLS) service. MPLS is a tunneling technology that provides a Platform for creating and implementing Virtu…
To find out the quality of service provided by internet service providers between Indihome and Iconnet, a measurement method called quality of service is needed. This measurement can help in determining the internet service provider that has good quality. The quality of a good internet service provider can make it easier for people to carry out their daily activities that require an internet ne…
Penelitian ini bertujuan untuk menganalisis dan membandingkan kinerja jaringan Wi-Fi dan jaringan seluler dalam penggunaan model point-tomultipoint di lingkungan perkotaan. Lokasi pengujian dilakukan di Bandara Sultan Syarif Kasim II Pekanbaru yang menjadi representasi dari area padat pengguna jaringan. Parameter pengujian meliputi Quality of Service (QoS) seperti throughput, delay, jitter, dan…