The incompatibility of the placement of work fields with the competencies possessed by employees and the delivery of job information that is difficult to understand are aspects of employee job satisfaction. This study aims to analyze (1) the characteristics of employees. (2) the level of job satisfaction. (3) the factors that affect employee job satisfaction. The research method used is the sur…
Consumer satisfaction is the level of consumer feelings either happy or sadness that arises after consumers compare the quality of a product or service which he uses with what he expects. The purpose of this research to analyze: (1) consumer characteristics, product characteristics, and profile effort; (2) the level of consumer satisfaction with the fried chicken product; and (3) Marketing stra…
This research aims to determine and analyze the influence of job satisfaction and empowering leadership on employee performance at PT Hapel Jaya Lestari Pekanbaru. The population in this study was all 98 employees who worked for the company. The sampling technique in this research used purposive sampling, a sampling technique carried out with certain considerations and criteria, totaling 94 peo…
Tourism development has an important role in improving the economy in Indonesia. Tourism development is closely related to tourist satisfaction. Tourist satisfaction is one of the important aspects in creating a better tourism destination. This study aims to analyze the level of tourist satisfaction with the tourist area of Selat Baru beach, Bengkalis Regency. Analysis of the level of tourist s…
Analisis Kepuasan Pengunjung Pada Taman Agrowisata Tenayan Raya Di Kota Pekanbaru Provinsi Riau, dibawah bimbingan Ibu Dr. Ir. Marliati, M.Si. Penelitian ini bertujuan untuk menganalisis: (1) Karakteristik konsumen, pengusaha dan profil usaha Taman Agrowisata Tenayan Raya di Pekanbaru. (2) Tingkat kepuasaan pengunjung terhadap atribut Taman Agrowisata Tenayan Raya di Pekanbaru. (3) Strategi p…
Analysis of Member Satisfaction Levels with the Services of the Bukit Potalo Village Unit Cooperative (KUD) in Ukui Dua Village, Ukui Distriict, Pelalawan Regency, Riau Province. Under the guidance of Mr. Ir. H. Tibrani, M.Si Cooperative is a collection of people to work together for the common good. This study aims to analyze: (1) Characteristics of members, administrators, employees and KUD B…
The purpose of this study is to improve service quality based on the community satisfaction index measurement at the Personnel and Human Resource Development Agency (BKPSDM) of the Anambas Islands Regency. The services provided have not been able to prioritize quality and community satisfaction. To address this, an evaluation is conducted through the measurement of the community satisfaction in…
The aim of the study is to investigate the influence of mobile banking service quality on the satisfaction of UIR students in paying tuition fees at Indonesian sharia bank. This study uses a quantitative approach, with a sample size of 374 respondents. The data sources of the study are from primary and secondary data. The data analysis technique of the study is simple linear regression analysis…
The influence of product quality on customer satisfaction at the Zieffa Bakery and cake shop in Bagan Batu Rokan Hilir Regency ABSTRACK MUNNAH 207210546 The aim of this research is to determine how product quality affects customer satisfaction at Zieffa Bakery And Cake Shop in Bagan Batu, Rokan Hilir Regency. The sampling technique used in this research is non-probability sampling, which means …
This study aims to determine and analyze the influence of customer experience on customer satisfaction of Pak Tisto's Crushed Chicken, Teras Kayu Resto Branch. This type of research uses a quantitative method approach. The population in this study were all the people of the city of Pekanbaru who had bought Pak Tisto's Chicken Crushed Chicken. The sample in this study amounted to 100 respond…