Pengaruh Brand Experience Terhadap Customer Satisfaction Pada Clarisa Clinic Jalan Rambutan Kota Pekanbaru ABSTRAK Rahayu Diningsih 207210458 Penelitian ini bertujuan untuk mengetahui pengaruh brand experience terhadap customer satisfaction di Clarisa Clinic. Metode penelitian yang digunakan adalah pendekatan kuantitatif deskriptif. Teknik Sampling yang digunakan yaitu purposive sampling. di ma…
PENGARUH E-SERVICE QUALITY TERHADAP E-SATISFACTION PADA PENGGUNA APLIKASI E-COMMERCE LAZADA INDONESIA (STUDI KASUS PADA KONSUMEN LAZADA DI KOTA PEKANBARU) ABSTRAK RAKA YURIZEN Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh E-Service Quality terhadap E-Satisfaction pada pengguna aplikasi E-Commerce Lazada Indonesia (Studi kasus pada konsumen lazada di Kota Pekanbaru). Dalam penel…
This study aims to determine and analyze The Effect Of Organizational Culture On Job Satisfaction At PT. Alfa Scorpii Yamaha Pematang Reba Indragiri Hulu. The type of research that the author uses is a descriptive survey research type and a quantitative research method using SPSS 22 software. The results of this study indicate that the Organizational Culture variable with indicators of Regulari…
Setiap individu memiliki keinginan untuk berpenampilan sempurna di depan orang-orang, keinginan inilah yang dapat membuat kekhawatiran seseorang timbul dan menjadikan seorang individu melakukan hal-hal agar penampilannya terlihat menarik seperti melakukan diet. Salah satu faktor eksternal dari perilaku diet yaitu body dissatisfaction. Tujuan penelitian ini ingin mengetahui hubungan antara body …
Tujuan penelitian adalah untuk mengetahui pengaruh self compassion terhadap body dissatisfaction pada remaja pengguna Tik-Tok di Pekanbaru. Jenis penelitian adalah penelitian kuantitatif. Populasi penelitian adalah remaja pengguna TikTok di Kota Pekanbaru. Sampel penelitian ditentukan dengan menggunakan teknik non probability sampling, sehingga jumlah sampel penelitian sebanyak 393 orang. Pengu…
This study is motivated by the development of Islamic financial institutions in Indonesia. When viewed from the increasing number of conventional banks that have switched to Islamic banks, it means that there is high enthusiasm for Islamic banking. The aim of the study is to investigate whether the customer satisfaction at Indonesia Sharia Bank (BSI) of Duri Branch Office is influenced by the s…
Village Owned Enterprises (BUMDes) are village business institutions managed by the community and village government in an effort to strengthen the village economy and are formed based on the needs and potential of the village. This study aims to: 1) determine the characteristics of the management, customers and profiles of Andesman BUMDes, 2) find out how the management of Andesman BUMDes is m…
Tuah Indrapura Village is one of the rice production centers in Bungaraya sub-district and its agricultural extension activities are actively carried out. This study aims to analyze the characteristics of farmers, find out how the level of satisfaction of farmers with extension services and strategies to improve extension services. This study used a survey method which was conducted starting fr…
nterpersonal Communication of PT. Agung Toyota’s Customer Service SM Amin In Creating Customer Satisfaction Ikhlas Adi Adrian 189110236 The purpose of this discussion of this study is how the process and concept of interpersonal communication between customer service with customers, as well as what are the inhibiting factors in the communication process between customer service with customers…
One approach to determine the level of community satisfaction in the aspect of infrastructure provision is through IKLI calculations. Infrastructure Service Satisfaction Index (IKLI) is a measure used to determine the level of community satisfaction with infrastructure development by the Central Government and Regional Government, which in this case is the Tembilahan Urban Area Government. The …