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Perlindungan Hukum terhadap Seseorang yang Dijadikan Emergency Contact Secara…
In the current era full of digitalization, all needs can be met with information technology. In addition, the financial sector has experienced a significant shift from conventional to digitalization. This is done to improve performance, reduce calculation or audit errors, and optimize transaction processes. In online loan applications in recent years, creditors have required debtors to include …
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- ISBN/ISSN
- 201010043
- Collation
- vii, 82 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Hukum 332.3 And p
Efektivitas Kinerja Ombudsman dalam Menangani Pengaduan Mal Administrasi Pela…
This study aims to determine the effectiveness of the Ombudsman's performance in handling complaints about the administration of public services in cases of e-KTP services. Considering the general condition of public services at that time was still of low quality, there were still many problems that resulted in dissatisfaction with public services in the wider community. It is understandable fo…
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- ISBN/ISSN
- 167310242
- Collation
- xiii, 80 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Pemerintahan 352.6 Ari e
Kewenangan Otoritas Jasa Keuangan dan Dinas Koperasi UKM Provinsi Riau dalam …
Cooperative is a business whose members are people or legal entities. Cooperatives base their activities on the principle of people's economic movement based on the principle of kinship. Illegal Cooperatives are a tempting alternative when financial needs are increasing at the moment, especially those whose economies are middle to lower so they prefer to borrow money or capital because the requ…
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- ISBN/ISSN
- 181022158
- Collation
- vi, 105 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Hukum 334 Dia k
Komunikasi Persuasif Customer Service Dalam Mempromosikan Asuransi Pijar Prod…
Abstrak Komunikasi Persuasif Customer Service Dalam Mempromosikan Asuransi Pijar Produk PT.BANK BRI Kcp Simpang Tiga Pekanbaru Arisman Roberkat Simbolon 209110240 Penelitian ini dilatarbelakangi masih adanya masyarakat Kota Pekanbaru yang masih kurang mengetahui akan manfaat dari asuransi pijar yang merupakan salah satu produk dari PT.Bank BRI, serta nasabah yang merasa belum jelas atas penj…
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- ISBN/ISSN
- 209110240
- Collation
- 100 hlm
- Series Title
- -
- Call Number
- Komunikasi 302.2 Ari K
Analisis Kualitas Pelayanan Surat Keterangan Tidak Mampu (SKTM) terhadap Masy…
Services are broadly defined as activities of a person, group or organization that satisfy needs either directly or indirectly. The purpose of this study was to determine the analysis of SKTM making services in the TanjungBalai Village, Kota Kec. Karimun Kab. Karimun Service analysis measures 3 indicators, namely service transparency, service procedures, service time. This research uses quantit…
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- ISBN/ISSN
- 167110393
- Collation
- xviii, 94 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Publik 362 Riv a
pengaruh E- Service Quality Terhadap Kepuasan Pembelian (studi Pada Pelanggan…
Penelitian ini menggunakan dua variabel yaitu E-service quality variabel bebas (X) dan kepuasan pembelian variabel terikat (Y). penelitian ini bertujuan untuk menganalisis dan menjelaskan E-Service quality terhadap kepuasan pembelian (studi pada pelanggan Ratatia Handmade Pekanbaru). Tipe penelitian ini adalah survey deskriptif dan metode penelitian kuantitatif menggunakan SPSS 26. Populasi pad…
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- ISBN/ISSN
- 207210237
- Collation
- i,100 Hlm.; 30X21 cm
- Series Title
- -
- Call Number
- -
Pengaruh E-service Quality Terhadap E-satisfaction Pada Pengguna Aplikasi E-c…
PENGARUH E-SERVICE QUALITY TERHADAP E-SATISFACTION PADA PENGGUNA APLIKASI E-COMMERCE LAZADA INDONESIA (STUDI KASUS PADA KONSUMEN LAZADA DI KOTA PEKANBARU) ABSTRAK RAKA YURIZEN Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh E-Service Quality terhadap E-Satisfaction pada pengguna aplikasi E-Commerce Lazada Indonesia (Studi kasus pada konsumen lazada di Kota Pekanbaru). Dalam penel…
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- ISBN/ISSN
- 167210530
- Collation
- i, 142 Hlm.; 30x21 cm.
- Series Title
- -
- Call Number
- Bisnis 381.3 Rak p
Kualitas Pelayanan Dinas Kependudukan dan Pencatatan Sipil dalam Penerbitan K…
This research was conducted with the aim of knowing and explaining the Quality of Service in the Issuance of Child Identification Cards (KIA) in Rokan Hilir Regency. This research uses the theory of Service Quality by Zeithhaml, Parasuraman & Berry (in Hardiyansyah 2011: 46). With indicators of physical evidence (tangibles), reliability (reliability), responsiveness (responsiveness), guarantee …
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- ISBN/ISSN
- 197310445
- Collation
- xiii, 110 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Pemerintahan 362 Sar k
Analisis Pelaksanaan Sistem Pelayanan Administrasi Terpadu Kecamatan dalam Pe…
This study aims to analyze the implementation of the District Integrated Administration Service System in building permit services in Senapelan District, Pekanbaru City and to find out the supporting and inhibiting factors. This research uses qualitative methods with a case study approach as a research strategy. As for the research infoman, there were 14 people. The results showed that the impl…
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- ISBN/ISSN
- 207121044
- Collation
- xii, 178 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Publik 352.6 Req a
Pelayanan Keluarga Berencana di Puskesmas Kecamatan Sungai Sembilan Kota Dum…
The purpose of this study was to analyze public services at the Sungai Sembilan District Health Center, Dumai City (Study of the Implementation of the Vaxectomy Program) and any obstacles related to the output of vasectomy acceptors in the Sungai Sembilan District area. This type of research the authors used a descriptive survey. The sample of respondents and informants who were relevant to the…
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- ISBN/ISSN
- 207121037
- Collation
- ix, 129 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Publik 363.96 Mes p
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