nterpersonal Communication of PT. Agung Toyota’s Customer Service SM Amin In Creating Customer Satisfaction Ikhlas Adi Adrian 189110236 The purpose of this discussion of this study is how the process and concept of interpersonal communication between customer service with customers, as well as what are the inhibiting factors in the communication process between customer service with customers…
Kantor Pekerjaan Umum Provinsi Riau menggunakan teknologi jaringan WLAN sebagai layanan akses internet untuk para pegawainya, banyaknya pengguna dan belum dilakukan penelitian terhadap servis jaringan WLAN menyebabkan masalah timbul dan gangguan jaringan pada Kantor Pekerjaan Umum Provinsi Riau. Tujuan dari penelitian ini adalah untuk mendapatkan nilai parameter delay, packet loss, throughput d…
Minimum Service Standards (MSS) is a government program that covers the quality of basic services that must be carried out by every region in Indonesia in order to fulfill the right for all people to live healthy and get health services. This study aims to determine the implementation of Minimum Service Standards in the Health Sector for Children at Sidomulyo Health Center and to find out th…
Quality of Service (QoS) adalah konsep penting dalam jaringan komunikasi untuk memastikan pengiriman data yang efisien dan andal. Wireshark adalah alat analisis jaringan yang digunakan untuk memantau dan menganalisis lalu lintas data di jaringan. Dalam analisis QoS, parameter seperti throughput, delay, jitter, dan packet loss digunakan untuk mengukur dan mengevaluasi kinerja jaringan. Studi ini…
Tujuan penelitian ini dilakukan untuk meningkatkan teknik dasar long service bulutangkis pada siswa kelas XI SMAS Cendana Pekanbaru dengan menggunakan metode drill. Adapun penelitian ini merupakan Penelitian Tindakan Kelas (PTK). Pada penelitian ini subjek penelitian yang digunukan adalah seruh siswa siswi kelas XI yang berjumlah 23 siswa yang terdiri dari laki-laki 8 siswa dan perempuan 15 sis…
One approach to determine the level of community satisfaction in the aspect of infrastructure provision is through IKLI calculations. Infrastructure Service Satisfaction Index (IKLI) is a measure used to determine the level of community satisfaction with infrastructure development by the Central Government and Regional Government, which in this case is the Tembilahan Urban Area Government. The …
The service process of the Puskesmas which is of low quality has an impact on patient dissatisfaction, so that patients are not interested in making repeat visits for treatment. This is as happened at the Ujung Batu Health Center, Rokan Hulu Regency, that there are still many people who complain about the unsatisfactory service for every patient who needs treatment, both outpatients and inpatie…
The purpose of this study is to find out and explain what activities are carried out by the Social and Funeral Service in the Guidance of Homeless and Beggars in Pekanbaru City. To find out the inhibiting factors that affect the Social and Funeral Service in the Guidance of Homeless and Beggars in Pekanbaru City. Descriptive research type with a qualitative approach through the case study metho…
This study wanted to find out and analyze the service at identity card the Pasir Limau Kapas sub-district office on community satisfaction in the Identity Card service. Community satisfaction is the main factor that must be considered by service providers. because community satisfaction will determine the success of the government in providing services. The lack of adequate facilities and infra…
This study aims to determine the level of effectiveness of community services in Tambusai Utara District, Rokan Hulu Regency. Service Assessment indicators used include indicators of produstivity, quallity, efficiency, flexibility, satisfaction, exellence, and development. The research method located at the Tambusai Utara District office is descriptive qualitative, manely by describing the obje…