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Pengaruh Cusotmer Experience terhadap Kepuasan Pelanggan Ayam Remuk Pak Tisto…
This study aims to determine and analyze the influence of customer experience on customer satisfaction of Pak Tisto's Crushed Chicken, Teras Kayu Resto Branch. This type of research uses a quantitative method approach. The population in this study were all the people of the city of Pekanbaru who had bought Pak Tisto's Chicken Crushed Chicken. The sample in this study amounted to 100 respond…
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- ISBN/ISSN
- 197210410
- Collation
- xviii, 117 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Bisnis 658.8342 Rah p
Pengaruh Brand Experience Terhadap Customer Satisfaction Pada Clarisa Clinic …
Pengaruh Brand Experience Terhadap Customer Satisfaction Pada Clarisa Clinic Jalan Rambutan Kota Pekanbaru ABSTRAK Rahayu Diningsih 207210458 Penelitian ini bertujuan untuk mengetahui pengaruh brand experience terhadap customer satisfaction di Clarisa Clinic. Metode penelitian yang digunakan adalah pendekatan kuantitatif deskriptif. Teknik Sampling yang digunakan yaitu purposive sampling. di ma…
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- ISBN/ISSN
- 207210458
- Collation
- 165 hlm
- Series Title
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- Call Number
- Bisnis 650 Rah P
Perlindungan Hukum Terhadap Pelanggan Atas Wanprestasi PT. Telkom Indihome Be…
Provision of consumer protection to customers or the wider community must be given seriously and firmly regardless of the status of the community. The definition of consumer protection in Article 1 point 1 of Law Number 8 of 1999 concerning Consumer Protection emphasizes "all efforts that guarantee legal certainty to provide protection to consumers." The consumer protection guaranteed by this l…
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- ISBN/ISSN
- 181010668
- Collation
- xvii, 128 hlm.; 30 x 21 cm
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- Call Number
- Hukum 381.3 Rob p
Pengaruh Online Customer Review Terhadap Keputusan Pembelian Di Shopee (surve…
penelitian ini dilakukan dengan tujuan untuk mengetahui dan menganalisis pengaruh online customer review terhadap keputusan pembelian di Shopee Toko Bening Kosmetik Pekanbaru. Tipe penelitian yang penulis gunakan adalah tipe penelitian kuantitatif dengan metode purposive sampling. Populasi dalam penelitian ini konsumen Shopee Toko Bening Kosmetik Pekanbaru yang berjumlah 96 orang. Data yang dig…
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- ISBN/ISSN
- 207210296
- Collation
- i,77 Halm. ; 30x21 cm
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Pengaruh Customer Relationship Management Terhadap Loyalitas Nasabah Pt Bank…
PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP LOYALITAS NASABAH PT. BANK NEGARA INDONESIA (PERSERO) TBK. CABANG PEKANBARU ABSTRAK SISKA PUTRI 167210343 Penelitian ini bertujuan untuk mengetahui : 1) pelaksanaan Customer Relationship Management pada Bank BNI Cabang Pekanbaru, 2) mengetahui loyalitas nasabah pada Bank BNI Cabang Pekanbaru, dan 3) mengetahui hubungan antara Customer Relation…
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- ISBN/ISSN
- 167210343
- Collation
- i, 159 Hlm.; 30x21 cm.
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- Call Number
- Bisnis 332.17 Sis p
Analisis Dan Perancangan Sistem Informasi Customer Relationship Management (c…
Perusahaan yang besar dan hebat selalu membangun hubungan yang sangat kuat dengan pelanggannya, salah satunya dengan mengaplikasikan konsep customer relationship management di dalam strategi bisnisnya. Pelanggan merupakan aset yang sangat berharga bagi setiap perusahaan. Oleh karena itu, perusahaan berusaha untuk menjaga loyalitas pelanggan karena dengan adanya pelanggan yang loyal akan berdamp…
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- ISBN/ISSN
- 193510435
- Collation
- i,96 Halm. ; 30x21 cm
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- Call Number
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Pengaruh Kualitas Pelayanan dan Brand Image terhadap Kepuasan Nasabah pada Ba…
This study is motivated by the development of Islamic financial institutions in Indonesia. When viewed from the increasing number of conventional banks that have switched to Islamic banks, it means that there is high enthusiasm for Islamic banking. The aim of the study is to investigate whether the customer satisfaction at Indonesia Sharia Bank (BSI) of Duri Branch Office is influenced by the s…
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- ISBN/ISSN
- 192610247
- Collation
- x, 81 hlm.; 30 x 21 cm
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- Call Number
- Perbankan 297.273 Ghi p
Analisis Tingkat Kepuasan Pelanggan Terhadap Kualitas Pelayanan Badan Usaha M…
Village Owned Enterprises (BUMDes) are village business institutions managed by the community and village government in an effort to strengthen the village economy and are formed based on the needs and potential of the village. This study aims to: 1) determine the characteristics of the management, customers and profiles of Andesman BUMDes, 2) find out how the management of Andesman BUMDes is m…
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- ISBN/ISSN
- 184210533
- Collation
- xvi, 118 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Agribisnis 651.9 Sit a
Analisis Tingkat Kepuasan Petani Padi Sawah terhadap Pelayanan Penyuluh Perta…
Tuah Indrapura Village is one of the rice production centers in Bungaraya sub-district and its agricultural extension activities are actively carried out. This study aims to analyze the characteristics of farmers, find out how the level of satisfaction of farmers with extension services and strategies to improve extension services. This study used a survey method which was conducted starting fr…
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- ISBN/ISSN
- 154210190
- Collation
- viii, 103 hlm.; 30 x 21 cm
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- Call Number
- Pertanian 630.7 Ded a
Komunikasi Interpersonal Costumer Service PT. Agung Toyota SM Amin dalam Menc…
nterpersonal Communication of PT. Agung Toyota’s Customer Service SM Amin In Creating Customer Satisfaction Ikhlas Adi Adrian 189110236 The purpose of this discussion of this study is how the process and concept of interpersonal communication between customer service with customers, as well as what are the inhibiting factors in the communication process between customer service with customers…
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- ISBN/ISSN
- 189110236
- Collation
- xvii, 78 hlm.; 30 x 21 cm
- Series Title
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- Call Number
- Komunikasi 302 Ikh k
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