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Pengaruh Online Customer Review Terhadap Keputusan Pembelian Di Shopee (surve…
penelitian ini dilakukan dengan tujuan untuk mengetahui dan menganalisis pengaruh online customer review terhadap keputusan pembelian di Shopee Toko Bening Kosmetik Pekanbaru. Tipe penelitian yang penulis gunakan adalah tipe penelitian kuantitatif dengan metode purposive sampling. Populasi dalam penelitian ini konsumen Shopee Toko Bening Kosmetik Pekanbaru yang berjumlah 96 orang. Data yang dig…
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- ISBN/ISSN
- 207210296
- Collation
- i,77 Halm. ; 30x21 cm
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Pengaruh Customer Relationship Management Terhadap Loyalitas Nasabah Pt Bank…
PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP LOYALITAS NASABAH PT. BANK NEGARA INDONESIA (PERSERO) TBK. CABANG PEKANBARU ABSTRAK SISKA PUTRI 167210343 Penelitian ini bertujuan untuk mengetahui : 1) pelaksanaan Customer Relationship Management pada Bank BNI Cabang Pekanbaru, 2) mengetahui loyalitas nasabah pada Bank BNI Cabang Pekanbaru, dan 3) mengetahui hubungan antara Customer Relation…
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- ISBN/ISSN
- 167210343
- Collation
- i, 159 Hlm.; 30x21 cm.
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- Bisnis 332.17 Sis p
Analisis Dan Perancangan Sistem Informasi Customer Relationship Management (c…
Perusahaan yang besar dan hebat selalu membangun hubungan yang sangat kuat dengan pelanggannya, salah satunya dengan mengaplikasikan konsep customer relationship management di dalam strategi bisnisnya. Pelanggan merupakan aset yang sangat berharga bagi setiap perusahaan. Oleh karena itu, perusahaan berusaha untuk menjaga loyalitas pelanggan karena dengan adanya pelanggan yang loyal akan berdamp…
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- ISBN/ISSN
- 193510435
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- i,96 Halm. ; 30x21 cm
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Pengaruh Kualitas Pelayanan dan Brand Image terhadap Kepuasan Nasabah pada Ba…
This study is motivated by the development of Islamic financial institutions in Indonesia. When viewed from the increasing number of conventional banks that have switched to Islamic banks, it means that there is high enthusiasm for Islamic banking. The aim of the study is to investigate whether the customer satisfaction at Indonesia Sharia Bank (BSI) of Duri Branch Office is influenced by the s…
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- ISBN/ISSN
- 192610247
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- x, 81 hlm.; 30 x 21 cm
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- Perbankan 297.273 Ghi p
Analisis Tingkat Kepuasan Pelanggan Terhadap Kualitas Pelayanan Badan Usaha M…
Village Owned Enterprises (BUMDes) are village business institutions managed by the community and village government in an effort to strengthen the village economy and are formed based on the needs and potential of the village. This study aims to: 1) determine the characteristics of the management, customers and profiles of Andesman BUMDes, 2) find out how the management of Andesman BUMDes is m…
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- ISBN/ISSN
- 184210533
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- xvi, 118 hlm.; 30 x 21 cm
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- Agribisnis 651.9 Sit a
Analisis Tingkat Kepuasan Petani Padi Sawah terhadap Pelayanan Penyuluh Perta…
Tuah Indrapura Village is one of the rice production centers in Bungaraya sub-district and its agricultural extension activities are actively carried out. This study aims to analyze the characteristics of farmers, find out how the level of satisfaction of farmers with extension services and strategies to improve extension services. This study used a survey method which was conducted starting fr…
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- ISBN/ISSN
- 154210190
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- viii, 103 hlm.; 30 x 21 cm
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- Pertanian 630.7 Ded a
Komunikasi Interpersonal Costumer Service PT. Agung Toyota SM Amin dalam Menc…
nterpersonal Communication of PT. Agung Toyota’s Customer Service SM Amin In Creating Customer Satisfaction Ikhlas Adi Adrian 189110236 The purpose of this discussion of this study is how the process and concept of interpersonal communication between customer service with customers, as well as what are the inhibiting factors in the communication process between customer service with customers…
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- ISBN/ISSN
- 189110236
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- xvii, 78 hlm.; 30 x 21 cm
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- Komunikasi 302 Ikh k
Pengaruh Online Customer Riview Terhadap Purchase Intention Pada Shopee 26 St…
Pengaruh Online Customer Riview terhadap Purchase Intention Pada Shopee 26 Store Pekanbaru Abstrak SANDA S NPM: 207210446 Penelitian ini bertujuan untuk mengkaji pengaruh online customer review terhadap purchase intention di Shopee 26 Store Pekanbaru. Penelitian ini menggunakan metode kuantitatif dengan jenis penelitian deskriptif untuk mendeskripsikan data secara sistematis dan faktual. Lokasi…
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- ISBN/ISSN
- 207210446
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- 174 hlm
- Series Title
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- Call Number
- Bisnis 620.021 San P
Peningkatan Kualitas Layanan Rs Syafira Dengan Menggunakan Metode Importance …
ABSTRAK PENINGKATAN KUALITAS LAYANAN RS SYAFIRA DENGAN MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN POTENTIAL GAIN IN CUSTOMER VALUE (PGCV) FADYA AMANDA SYAFIRA 205210403 Penelitian ini dilakukan untuk mengetahui Peningkatan Kualitas Layanan RS Syafira Pekanbaru Dengan Menggunakan Metode Importance Performance Analysis (IPA) Dan Potential Gain In Customer Value (PGCV). Rancangan…
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- ISBN/ISSN
- 205210403
- Collation
- 96 hlm
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- Call Number
- Manajemen 658.31 Fad P
Kepuasan Konsumen dalam Pembelian Kopi pada Coffee Shop "Takala" Kelurahan Si…
Coffee drinks are one of the culinary tours today that are in great demand, especially among young people. This becomes a new business for entrepreneurs and adds job vacancies for the community and also improves the economy in the city of Pekanbaru. This study aims to analyze: (1) consumer characteristics, products, and business profiles at Takala coffee shop(2) Consumer satisfaction level in p…
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- ISBN/ISSN
- 164210101
- Collation
- x, 102 hlm.; 30 x 21 cm
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- Agribisnis 658.8342 Wis k
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