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Pengaruh Kualitas Pelayanan dan Brand Image terhadap Kepuasan Nasabah pada Ba…
This study is motivated by the development of Islamic financial institutions in Indonesia. When viewed from the increasing number of conventional banks that have switched to Islamic banks, it means that there is high enthusiasm for Islamic banking. The aim of the study is to investigate whether the customer satisfaction at Indonesia Sharia Bank (BSI) of Duri Branch Office is influenced by the s…
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- ISBN/ISSN
- 192610247
- Collation
- x, 81 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Perbankan 297.273 Ghi p
Analisis Tingkat Kepuasan Pelanggan Terhadap Kualitas Pelayanan Badan Usaha M…
Village Owned Enterprises (BUMDes) are village business institutions managed by the community and village government in an effort to strengthen the village economy and are formed based on the needs and potential of the village. This study aims to: 1) determine the characteristics of the management, customers and profiles of Andesman BUMDes, 2) find out how the management of Andesman BUMDes is m…
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- ISBN/ISSN
- 184210533
- Collation
- xvi, 118 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Agribisnis 651.9 Sit a
Analisis Tingkat Kepuasan Petani Padi Sawah terhadap Pelayanan Penyuluh Perta…
Tuah Indrapura Village is one of the rice production centers in Bungaraya sub-district and its agricultural extension activities are actively carried out. This study aims to analyze the characteristics of farmers, find out how the level of satisfaction of farmers with extension services and strategies to improve extension services. This study used a survey method which was conducted starting fr…
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- ISBN/ISSN
- 154210190
- Collation
- viii, 103 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Pertanian 630.7 Ded a
Komunikasi Interpersonal Costumer Service PT. Agung Toyota SM Amin dalam Menc…
nterpersonal Communication of PT. Agung Toyota’s Customer Service SM Amin In Creating Customer Satisfaction Ikhlas Adi Adrian 189110236 The purpose of this discussion of this study is how the process and concept of interpersonal communication between customer service with customers, as well as what are the inhibiting factors in the communication process between customer service with customers…
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- ISBN/ISSN
- 189110236
- Collation
- xvii, 78 hlm.; 30 x 21 cm
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- -
- Call Number
- Komunikasi 302 Ikh k
Kajian Tingkat Kepuasan Pengguna Infrastruktur Transportasi di Kawasan Perkot…
One approach to determine the level of community satisfaction in the aspect of infrastructure provision is through IKLI calculations. Infrastructure Service Satisfaction Index (IKLI) is a measure used to determine the level of community satisfaction with infrastructure development by the Central Government and Regional Government, which in this case is the Tembilahan Urban Area Government. The …
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- ISBN/ISSN
- 193410470
- Collation
- ix, 118 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- PWK 388 Gis k
Pengaruh Kompensasi terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai …
The purpose of this study was to determine and analyze the effect of compensation on employee performance through job satisfaction as an intervening variable at PT. Agung Automall SM. Amen Pekanbaru. The population in this study was 58 respondents, the sample was taken using the Non-Probability Sampling technique with the census method, so that the sample used was 58 respondents. The research d…
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- ISBN/ISSN
- 195210764
- Collation
- xiv, 127 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Manajemen 331.2 Ran p
Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan di Rumah Makan Pondok…
This study aims to analyze the effect of service quality on customer satisfaction at Pondok Patin Restaurant HM Yunus Pekanbaru. This research is a qualitative descriptive and quantitative research. The sampling technique in this study used purposive sampling using the slovin formula, totaling 98 people. The analytical method used in this study is multiple linear regression analysis. Data analy…
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- ISBN/ISSN
- 165210820
- Collation
- xiii, 119 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Manajemen 642.6 Muh p
Pengaruh Kualitas Pelayanan Publik terhadap Tingkat Kepuasan Masyarakat pada …
This study aims to determine the effect of the quality of health services on the level of patient satisfaction at Payung Sekaki Health Center Pekanbaru City. The assessment indicators used include physical/tangible evidence, reliability/responsiveness, assurance/assurance and attention/empathy. This type of research which is allocated at Pyung Sekaki Health Center Pekanbaru City is an Associati…
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- ISBN/ISSN
- 197122119
- Collation
- i, 181 Hlm.; 30x21 cm.
- Series Title
- -
- Call Number
- Publik 361.772 Teg p
Pengaruh Kualitas Pelayanan terhadap Kepuasan Mahasiswa Asrama Al-munawwarah …
This study aims to determine the Effect of Service Quality on Student Satisfaction of Al-Munawwarah Dormitory, Riau Islamic University. The problem in this study is how to describe the quality of services provided by the almunawwarah dormitory of Riau Islamic University and how the satisfaction of almunawwarah dormitory students of Riau Islamic University. This type of research is quantitativ…
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- ISBN/ISSN
- 175210613
- Collation
- xii, 108 hlm.; 30 x 21 cm
- Series Title
- -
- Call Number
- Manajemen 651.9 Sof p
Analisis Tingkat Kepuasan Petani Kelapa Sawit terhadap Kualitas Pelayanan Pro…
This research was supervised by Dr. Ir. Ujang Paman Ismail, M. Agr and Dr. Ir. Marliati, M.Si. Agriculture, especially the plantation sub-sector, has an important role in the Indonesian economy. Palm oil is a plantation commodity that has a higher market potential than others. This research aims to analyze: 1) characteristics of farmers, KUD administrators, farming profiles, and KUD profiles in…
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- ISBN/ISSN
- 204221014
- Collation
- xiii, 135 hlm.; 24x14 cm
- Series Title
- -
- Call Number
- Agribisnis 651.9 Her a
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