This research is to determine the level of customer satisfaction and customer dissatisfaction in the Maxim application, in this case students at the Faculty of Economics and Business, Riau Islamic University. The population in this research is the entire quality of Maxim Transportation services and customer satisfaction at the Faculty of Economics and Business. The sampling technique in this re…
The aim of this research is to determine the influence of service quality and price on customer satisfaction at electronics stores in Perawang partially and simultaneously. The variables in this research are service quality (X1), price (X2), and customer satisfaction (Y). The data collection method used was a questionnaire. The data analysis method used was descriptive analysis and multiple lin…
Penelitian ini bertujuan untuk mengetahui pengaruh Customer Experience dan Inovasi Produk Terhadap Kepuasan Konsumen Pada Mixue Cabang Marpoyan. Penelitian ini merupakan penelitian kuantitatif deskriptif dengan teknik pengambilan sampel menggunakan purposive sampling dan sampel dari konsumen Mixue Cabang Marpoyan. Data diperoleh dari hasil Observasi, Kuesioner, wawancara dan dokumentasi serta d…
The purpose of this study was to determine and analyze the effect of product quality, service quality and price on consumer satisfaction at Café Sekarsa Coffee & Space in Pekanbaru. The population in this study are consumers at Café Sekarsa Coffee & Space in Pekanbaru. The sampling technique in this study used incidental sampling with a sample of 100 respondents. Data collection techniques in…
Faculty of Economics And Business Riau Islamic University Pekanbaru This study aims to determine the effect of product quality and price on customer satisfaction at Kopi Bang Ben during the Covid-19 pandemic. The population in this study were students of the Faculty of Economics and Business, Islamic University of Riau. Sampling used accidental sampling, namely the population that met the rese…
Tourism development has an important role in improving the economy in Indonesia. Tourism development is closely related to tourist satisfaction. Tourist satisfaction is one of the important aspects in creating a better tourism destination. This study aims to analyze the level of tourist satisfaction with the tourist area of Selat Baru beach, Bengkalis Regency. Analysis of the level of tourist s…
Analisis Kepuasan Pengunjung Pada Taman Agrowisata Tenayan Raya Di Kota Pekanbaru Provinsi Riau, dibawah bimbingan Ibu Dr. Ir. Marliati, M.Si. Penelitian ini bertujuan untuk menganalisis: (1) Karakteristik konsumen, pengusaha dan profil usaha Taman Agrowisata Tenayan Raya di Pekanbaru. (2) Tingkat kepuasaan pengunjung terhadap atribut Taman Agrowisata Tenayan Raya di Pekanbaru. (3) Strategi p…
Tujuan dari penelitian ini adalah untuk mengetahui bagaimana Customer Bonding mempengaruhi Loyalitas Pelanggan, yang dilakukan pada konsumen Ainayya Boutique. Indikator customer bonding yang digunakan yaitu : awareness bonding, relationship bonding, community bonding, dan advocacy bonding. Indikator loyalitas pelanggan yang digunakan adalah yaitu : repeat purchase, retention, dan refferals. Dal…
Indonesia is a developing country now trying to catch up by means of national development. National development aims to create a just and prosperous society that is materially and spiritually evenly distributed based on Pancasila and the 1945 Constitution. The area of focus is economic development. The current economic development in Indonesia has resulted in a higher level of community needs. …
The practice of indigenous marriages in the village of the pinang river has been reduced to a peak of indigenous indigenous practices in the region but over time the customs and customs of the pinang river village have been reduced to a level of attention, one of the provisions for the indigenous marriage in the village of the pinang river district district. The research problem is, how is the …