Penelitian ini bertujuan untuk menganalisis pengaruh elemen-elemen Total Quality Management yang terdiri dari fokus pada pelanggan, keterlibatan karyawan, pemusatan perhatian pada proses, dan perbaikan berkesinambungan terhadap kinerja operasional pada industri percetakan dan media rekaman di Kota Pekanbaru. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 100 res…
Peran kepala sekolah dalam meningkatkan mutu dan kinerja guru sangatlah penting karena mutu dan kualitas guru sangat memiliki pengaruh besar terhadap perkembangan peserta didik. Mutu dan kinerja guru yang bagus akan membentuk pendidikan yang bermutu di sekolah. Lulusan bermutu dipengaruhi oleh mutu dan kinerja tenaga pendidik di suatu lembaga tersebut. Penelitian ini bertujuan untuk mendeskrips…
Abstract In improving the quality of education, the role of the principal is very much needed to manage facilities and infrastructure. However, in reality there are still schools whose facilities and infrastructure are inadequate. So the role of the principal is very much needed in managing facilities and infrastructure in schools. The purpose of this study is to gain an understanding of the ro…
The implementation of the Certificate of Lack of Service at the Tiban Village Office provides its own satisfaction for the community but in reality there are still many people who are not satisfied with the achievements of the services provided. Providing service satisfaction to the Disability Certificate is inseparable from Fairness, Comfort, Caring, Reliability, Convenience, and Trust. The pu…
Positive and significant influence of the Islamic lifestyle (X1) on purchasing decisions (Y) for HNI-HPAI products in Pekanbaru City. The results of testing the second hypothesis (H2) regarding perceptions of purchasing decisions for HNI-HPAI products, show that there is a significant positive influence of product quality on purchasing decisions for HNI-HPAI products. Based on the results of t…
This study aims to analyze the effect of product quality on consumer satisfaction at Nirwana Coffee Shop, Indragiri Hulu District, Pasir Turtle District, Airmolek. This research is a qualitative descriptive and quantitative research with a sample size of 100 people. The analytical method used in this research is simple linear regression analysis. The results of this study indicate that consumer…
This study aims to analyze the effect of product quality on consumer satisfaction at Nirwana Coffee Shop, Indragiri Hulu District, Pasir Turtle District, Airmolek. This research is a qualitative descriptive and quantitative research with a sample size of 100 people. The analytical method used in this research is simple linear regression analysis. The results of this study indicate that consumer…
Tujuan penelitian ini ialah untuk mengetahui dan menganalisis bagaimana kepuasan konsumen terhadap kualitas pelayanan pada Café Waroeng Fake. Populasi dalam penelitian ini ialah seluruh konsumen yang pernah menggunakan jasa lebih dari satu kali pada Café Waroeng Fake. Teknik pengambilan sampel dalam penelitian ini menggunakan Teknik yaitu purposive sampling pertimbangan khusus dan tertentu. T…
This study aims to determine the effect of product quality and brand image on purchasing decisions of Honda Scoopy motorbikes (Case Study on Muara Pulau Arta Motor Dealers, Tandun District). The research method used in this study is a quantitative approach by collecting data in the form of numbers. The data source used to obtain accurate data is by distributing questionnaires to respondents. Th…
Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh product quality dan product packaging terhadap customer satisfaction melalui purchase decision pada Rumah Kue Viera di Kota Pekanbaru. Penelitian ini terdiri dari dua variabel independen yaitu product quality dan product packaging dan satu variabel dependen yaitu customer satisfaction serta purchase decision sebagai variabel inte…