Tujuan dari penelitian ini adalah untuk mengetahui pengaruh e- service qualityterhadap customer loyalty nasabah MTF Mobile. Jenis penelitian yang berlokasi diPT Man- diri Tunas Finance cabang Jambi ini menggunakan metode kuantitatif den- gansurvei deskriptif dan software stat- istik SPSS 23. Populasidalam penel- itian ini adalahnasabah pengguna MTF mobile yang berjumlah 80 res- ponden. Hasil pe…
This research was supervised by Dr. Ir. Ujang Paman Ismail, M. Agr and Dr. Ir. Marliati, M.Si. Agriculture, especially the plantation sub-sector, has an important role in the Indonesian economy. Palm oil is a plantation commodity that has a higher market potential than others. This research aims to analyze: 1) characteristics of farmers, KUD administrators, farming profiles, and KUD profiles in…
Existing services at zakat institutions need to improve the quality of service to muzakki. Where this can affect muzakki's loyalty. Muzakki who are satisfied with the service tend to be more loyal and give their zakat loyally and give zakat regularly. This research was conducted at the Amil Zakat Infaq Shadaqah Muhammadiyah Institute (LAZISMU). The type of research is field research using quali…
Penelitian ini bertujuan untuk menganalisis kinerja jaringan Wireless LAN di SMAN 1 Tembilahan Kota dengan menggunakan dua metode evaluasi, yaitu Quality of Service dan Reliability, Maintainability, and Availability. Metode QoS digunakan untuk mengukur kualitas layanan jaringan dengan parameter-parameter seperti throughput, delay, packet loss. Sementara itu, metode RMA digunakan untuk menilai k…