Village Owned Enterprises (BUMDes) are village business institutions managed by the community and village government in an effort to strengthen the village economy and are formed based on the needs and potential of the village. This study aims to: 1) determine the characteristics of the management, customers and profiles of Andesman BUMDes, 2) find out how the management of Andesman BUMDes is m…
This study aims to analyze the effect of service quality on customer satisfaction at Pondok Patin Restaurant HM Yunus Pekanbaru. This research is a qualitative descriptive and quantitative research. The sampling technique in this study used purposive sampling using the slovin formula, totaling 98 people. The analytical method used in this study is multiple linear regression analysis. Data analy…
This study aims to determine the effect of the quality of health services on the level of patient satisfaction at Payung Sekaki Health Center Pekanbaru City. The assessment indicators used include physical/tangible evidence, reliability/responsiveness, assurance/assurance and attention/empathy. This type of research which is allocated at Pyung Sekaki Health Center Pekanbaru City is an Associati…
This study aims to determine the Effect of Service Quality on Student Satisfaction of Al-Munawwarah Dormitory, Riau Islamic University. The problem in this study is how to describe the quality of services provided by the almunawwarah dormitory of Riau Islamic University and how the satisfaction of almunawwarah dormitory students of Riau Islamic University. This type of research is quantitativ…
Service quality is the quality of service provided to customers, both internal customers and external customers based on standard service procedures. The quality of academic services refers to the academic services provided by educational institutions to students, in this case the Islamic University of Riau. The focus of research at the Islamic University of Riau focuses on knowing the qual…
Tujuan dari penelitian ini adalah untuk mengetahui pengaruh e- service qualityterhadap customer loyalty nasabah MTF Mobile. Jenis penelitian yang berlokasi diPT Man- diri Tunas Finance cabang Jambi ini menggunakan metode kuantitatif den- gansurvei deskriptif dan software stat- istik SPSS 23. Populasidalam penel- itian ini adalahnasabah pengguna MTF mobile yang berjumlah 80 res- ponden. Hasil pe…
This research was supervised by Dr. Ir. Ujang Paman Ismail, M. Agr and Dr. Ir. Marliati, M.Si. Agriculture, especially the plantation sub-sector, has an important role in the Indonesian economy. Palm oil is a plantation commodity that has a higher market potential than others. This research aims to analyze: 1) characteristics of farmers, KUD administrators, farming profiles, and KUD profiles in…